Grainger Reviews
(Rated by 2280 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Sale
Sale
DEAL TYPE
Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Price & Quality4.3
- Shipping & Delivery5.0
- Return Policy4.5
Recent Customer Reviews (7)
Petra Baumgartner
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Rita Johnson
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Nadine Herz
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Molly Skinner
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Judi Bennett
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Anneleen Kreukniet
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Joseph McNeill
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Payment Methods
Accepted Payment Options:
Prices for items on Grainger.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Grainger credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Grainger Pros & Cons
Pros
1
Competitive Pricing: While prices can be higher for individual consumers, large corporate accounts often receive significantly discounted rates.
2
Fast Shipping: Grainger offers fast shipping, with many items arriving the same or next day, especially for those with accounts.
3
Reliable Vendor: Grainger is known for its reliable MSDS and certified manufacturing specs, making it a trusted vendor for industrial needs.
4
User-Friendly Website: The website is easy to navigate, with organized browsing options and secure checkout.
5
Good Customer Service: For those with accounts, customer service is often praised, with knowledgeable and helpful representatives.
CONS
1
Inconsistent Quality: Some customers have reported receiving damaged or incomplete orders, which can be frustrating.
2
High Retail Prices: Prices listed online can be inflated, making it less appealing for individual consumers.
3
Limited Availability for Individuals: Grainger primarily serves commercial and industrial customers, making it less accessible to everyday consumers.
4
Unprofessional Handling of Orders: Some customers have experienced delays or missing items without notification, which can be unprofessional and unacceptable.
Grainger Features and Benefits
Features
Competitive Pricing
Large corporate accounts often receive significantly discounted rates
Fast Shipping
Many items arriving the same or next day, especially for those with accounts
Reliable Vendor
Known for reliable MSDS and certified manufacturing specs, trusted for industrial needs
User-Friendly Website
Easy to navigate with organized browsing options and secure checkout
Good Customer Service
Knowledgeable and helpful representatives for account holders
Largest assortment of MRO products
Wide range of products including safety, material handling, and maintenance items
Capable supply chain
One of North America's most capable, delivering consistently exceptional customer service
Leading services and inventory management solutions
Technical support and inventory management to save customers time and money
Deep supplier relationships
Ensuring a wide variety of products for customers
30-day satisfaction guarantee
Return purchases for exchange or refund within 30 days if in original packaging, unused, unexpired, undamaged, and salable condition